Faster resolution, better quality, cloud service visibility

HP Business Service Management (BSM) combines HP Application Performance ManagementNetwork Management, and Systems Management to integrate application, system, network, and business transaction monitoring. Business Service Management helps you manage application performance to address issues before they impact customers and connects dynamic cloud and virtualized services to underlying infrastructure to prioritize by business impact, fix issues cost-effectively, improve quality, and provide better visibility into onsite and cloud services.

Key features

  • One console to monitor service health, applications, infrastructure, and networks
  • Improved service quality and customer retention by monitoring customer experience
  • HP BSM allows tool consolidation to reduce time SMEs spend on day-to-day tasks
  • Automation and integrated fault, performance, and change network management to maximize node/manager ratios
  • Increased quality through faster diagnosis and resolution

Components